> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/help-center/readme.md).

# Help Center

<h2 align="center">What can we help you find?</h2>

<p align="center">Browse the categories below, or ask the assistant anything.</p>

<p align="center"><button type="button" class="button primary" data-action="ask" data-icon="gitbook-assistant">Ask a question…</button></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3><i class="fa-code" style="color:$primary;">:code:</i></h3></td><td><h4><strong>API, SDK &#x26; data formats</strong></h4></td><td>The API, the SDKs, data fields, formats and provider coverage.</td><td><a href="/help-center/help-topics/data-api-sdk.md">API, SDK &amp; data formats</a></td></tr><tr><td><h3><i class="fa-wifi-slash" style="color:$primary;">:wifi-slash:</i></h3></td><td><h4><strong>My data isn't arriving</strong></h4></td><td>Data not showing up, stopped, delayed, or missing from payloads.</td><td><a href="/help-center/help-topics/no-data.md">My data isn't arriving</a></td></tr><tr><td><h3><i class="fa-plug" style="color:$primary;">:plug:</i></h3></td><td><h4><strong>Connecting a provider</strong></h4></td><td>Connecting providers, the auth widget, credentials, OAuth and approvals.</td><td><a href="/help-center/help-topics/connecting.md">Connecting a provider</a></td></tr><tr><td><h3><i class="fa-gear" style="color:$primary;">:gear:</i></h3></td><td><h4><strong>Billing &#x26; account</strong></h4></td><td>Your dashboard account, API keys, environments and going to production.</td><td><a href="/help-center/help-topics/billing-account.md">Billing &amp; account</a></td></tr><tr><td><h3><i class="fa-webhook" style="color:$primary;">:webhook:</i></h3></td><td><h4><strong>Webhooks &#x26; destinations</strong></h4></td><td>Webhook delivery, storage destinations, signatures, retries and routing.</td><td><a href="/help-center/help-topics/webhook.md">Webhooks &amp; destinations</a></td></tr><tr><td><h3><i class="fa-circle-question" style="color:$primary;">:circle-question:</i></h3></td><td><h4><strong>Something else</strong></h4></td><td>Subdomains, realtime, widgets and getting help.</td><td><a href="/help-center/help-topics/something-else.md">Something else</a></td></tr></tbody></table>

### Popular articles

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