How do I enable ping-mode for large payloads?

For large or dense payloads (which can exceed the roughly 8s push timeout and arrive truncated as a 504, or trip your ingress buffer with codes like 507)…

For large or dense payloads (which can exceed the roughly 8s push timeout and arrive truncated as a 504, or trip your ingress buffer with codes like 507), switch from push to ping/cloud-storage delivery.

Ping mode is self-serve:

1

In the dashboard go to Connections.

2

Edit the webhook destination.

3

Switch the Delivery mode toggle from Push to Ping.

4

Save.

It is per-destination, so set it on each environment. It only affects new data events; anything mid-flight still arrives as a full push.

Alternatively, use a cloud-storage destination (S3 / Azure Blob / GCS) and trigger ingestion off storage events, which removes the delivery timeout entirely.