What does 'user limit reached' mean in testing?

Testing and staging environments have a fixed cap on connected users each.

Testing and staging environments have a fixed cap on connected users each. Hitting the cap blocks new authentications and can surface as a 'User Limit Reached', rate-limit, or quota error.

To free up slots:

• Deauthenticate unused test users from the dashboard's users page (or via the deauthenticate endpoint).

• Contact support if you need more test users.

Production credentials are event-based and have no user cap (billed per user). See understanding Terra environments for more.