> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/help-center/help-topics/connecting/connection-errors-and-api-responses/staging-testing-50-user-cap.md).

# Why is my staging widget blocked before provider auth?

Staging and testing environments are each capped at 50 connected users, independent of your production plan.

Staging and testing environments are each capped at **50 connected users**, independent of your production plan.

If the widget is blocked before provider auth, **deauthenticate some test accounts** to free up slots. See [understanding Terra environments](https://docs.tryterra.co/health-and-fitness-api/integration-setup/understanding-terra-environments) for how the environments differ.