Why is a provider missing from the Connect widget?

If a provider is missing from the widget, or a widget session looks expired immediately for one provider while others work, the source is either not enabled or…

If a provider is missing from the widget, or a widget session looks expired immediately for one provider while others work, the source is either not enabled or enabled under a different environment.

1

Confirm the provider is enabled under Connections > Add in the dashboard.

2

Ensure the dev-id used to generate the widget session matches the environment where that provider is enabled. Testing and production are separate.