> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/no-data/connected-but-no-data-arriving/renpho-legacy-accounts-only.md).

# Why isn't my Renpho body measurement data showing up?

The Renpho integration currently supports end users on older (legacy) Renpho accounts. Users on the newer Renpho app may not be able to connect at this time.

What to do:

* **Inform users of this limitation upfront.**
* Consider an alternative supported body-composition scale integration.
* Contact support to discuss enabling Renpho.