> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/no-data/connected-but-no-data-arriving.md).

# Connected but no data arriving

Common questions about connected but no data arriving.

## Articles

{% content-ref url="/pages/hCtPSxqsEfrhBK9dlsQE" %}
[Why is no Samsung Health data syncing after I connected?](/faq/help-topics/no-data/connected-but-no-data-arriving/samsung-healthconnect-sdk-pull-required.md)
{% endcontent-ref %}

{% content-ref url="/pages/PPsCqIWwhrWGVNHJmlMR" %}
[Why does my Huawei connection send no data?](/faq/help-topics/no-data/connected-but-no-data-arriving/huawei-permissions-and-toggles-required.md)
{% endcontent-ref %}

{% content-ref url="/pages/V9wGrpcpVlD7WpcauR7J" %}
[Is there a more reliable Samsung Health connection path?](/faq/help-topics/no-data/connected-but-no-data-arriving/samsung-direct-route-recommended.md)
{% endcontent-ref %}

{% content-ref url="/pages/jSpZwVDUOvxqY6O5URLZ" %}
[Why isn't my Renpho body measurement data showing up?](/faq/help-topics/no-data/connected-but-no-data-arriving/renpho-legacy-accounts-only.md)
{% endcontent-ref %}

{% content-ref url="/pages/34J4PWp7OAqsuq2CgSwB" %}
[What does google\_no\_datasource mean?](/faq/help-topics/no-data/connected-but-no-data-arriving/google-fit-no-datasource.md)
{% endcontent-ref %}

{% content-ref url="/pages/I7k44mQ0TjX9VZNOSmY2" %}
[Why are Garmin/Samsung datasets empty?](/faq/help-topics/no-data/connected-but-no-data-arriving/wrong-provider-account-connected.md)
{% endcontent-ref %}

{% content-ref url="/pages/KaK55rYOWZa140rku4od" %}
[Why is my payload history empty?](/faq/help-topics/no-data/connected-but-no-data-arriving/empty-payload-history-no-cloud-data.md)
{% endcontent-ref %}

{% content-ref url="/pages/c3SQw0wY5kd78W5z4M3m" %}
[Why does my Fitbit data look wrong or barely match the Fitbit app?](/faq/help-topics/no-data/connected-but-no-data-arriving/fitbit-wrong-account-connected.md)
{% endcontent-ref %}


---

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