> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/connecting/end-user-authentication-and-sso/social-login-no-password.md).

# Why can't Apple/Google social-login users sign in?

Credential-based integrations on the Terra auth page only support **email and password** login.

Users who created their provider account via **Apple or Google sign-in** have no password set, so they must **add an email/password login method** to their provider account before they can connect.

Native social login on the Terra screen is a known gap for these integrations.


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