> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/connecting/end-user-authentication-and-sso/credential-based-provider-no-sso-login.md).

# Can SSO users connect a password-based provider?

For providers connected via email and password (for example `Flo`, `Clue`), accounts created with social SSO such as Sign in with Apple or Google sign-in cannot be connected, because these credential-based integrations need the account's own email and password and an SSO account has no password to enter.

This is a known limitation, not a defect. Affected users need to set up direct email-and-password credentials with the provider (on the provider's website) and use those to connect. Guide users to create password-based credentials before linking.


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