> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/connecting/connection-errors-and-api-responses/staging-testing-50-user-cap.md).

# Why is my staging widget blocked before provider auth?

Staging and testing environments are each capped at **50 connected users**, independent of your production plan.

If the widget is blocked before provider auth, **deauthenticate some test accounts** to free up slots. See [understanding Terra environments](https://docs.tryterra.co/health-and-fitness-api/integration-setup/understanding-terra-environments) for how the environments differ.