> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/connecting/apple-health-health-connect-and-mobile-sdk/health-connect-disabled-devid-toggle.md).

# Why do I get 'health\_connect is disabled on this dev-id'?

The error `health_connect is disabled on this dev-id` means Health Connect isn't yet enabled for that `dev_id` in the dashboard. This is a backend toggle, separate from your Android app setup.

To enable it:

{% stepper %}
{% step %}
Open the dashboard [Connections / Providers](https://github.com/tryterra/api-faqs/blob/main/dashboard/connections/README.md) section.
{% endstep %}

{% step %}
**Enable Health Connect** for the environment and save.
{% endstep %}

{% step %}
Reinitialize the [SDK](https://docs.tryterra.co/health-and-fitness-api/mobile-only-sources/android-kotlin), clearing app cache if needed.
{% endstep %}
{% endstepper %}

Authentication will then work.


---

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