> For the complete documentation index, see [llms.txt](https://docs.tryterra.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tryterra.co/faq/help-topics/billing-account/support-and-getting-help.md).

# Support and getting help

Common questions about support and getting help.

## Articles

{% content-ref url="/pages/XLaVD1TlrKWCz055pCCc" %}
[How do I contact Terra support?](/faq/help-topics/billing-account/support-and-getting-help/support-channels-and-sla.md)
{% endcontent-ref %}

{% content-ref url="/pages/P3XxUSw4RVPEmVUA0BZE" %}
[How do I open a support ticket?](/faq/help-topics/billing-account/support-and-getting-help/support-channel-dashboard-widget-only.md)
{% endcontent-ref %}